Digital Receipts

To help you spend more time on your business and less time managing fraud claims and disputes, American Express ® has partnered with Ethoca™ to bring you Digital Receipts. With Digital Receipts, your American Express Card Members can view enhanced transaction details on all processed transactions online. This helps Card Members better identify purchases and reduces unnecessary chargebacks for your business.

Digital Receipts graphic

How It Works

How it works graphic

When a Card Member doesn’t recognize a charge, they check their account online or contact American Express to request more information.

American Express, in partnership with our vendors, presents a copy of the Digital Receipt to the Card Member for that transaction.